Shipping policy
Shipping Policy
Last Updated: August 10, 2026
At FZHBLTY, we are committed to providing reliable shipping services and clear delivery information. Please review the following shipping policy before placing your order.
1. Order Processing
Orders are generally processed within 1–3 business days after payment confirmation.
Orders are not typically processed or shipped on weekends or public holidays. During peak seasons, holidays, or periods of high order volume, processing may take longer.
If there is a significant delay with your order, we will contact you using the information provided with your order.
2. Shipping Destinations
We currently ship to the United States and other eligible destinations available at checkout.
Available shipping destinations may vary depending on the product, delivery address, carrier availability, and other factors.
If your location is available during checkout, you may place your order using the shipping options displayed.
3. Estimated Delivery Time
Estimated delivery times vary depending on the destination, shipping method, carrier, and product availability.
Typical estimated delivery times are:
Standard Shipping: approximately 7–15 business days
Expedited Shipping (when available): approximately 3–7 business days
These delivery times are estimates only and are not guaranteed.
Delivery may occasionally be delayed due to carrier operations, weather conditions, customs clearance, holidays, high shipping volumes, or other circumstances outside our reasonable control.
4. Shipping Costs
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Shipping costs may vary depending on the destination, shipping method, product, package size, and other applicable factors.
5. Tracking Information
When tracking information is available, you will receive a shipping confirmation email after your order has been shipped.
Please allow approximately 24–72 hours for tracking information to become active after shipment.
Tracking updates are provided by the applicable shipping carrier and may occasionally be delayed.
6. Shipping Address
Customers are responsible for providing complete and accurate shipping information when placing an order.
Please carefully verify your:
Full name
Shipping address
City
State or province
Postal or ZIP code
Country
Contact information
If you discover an error in your shipping address, please contact us as soon as possible at support@fzhblty.com.
Once an order has been processed or shipped, we may not be able to change the delivery address.
7. Customs, Duties and Taxes
For international orders, customs duties, import taxes, or other fees may apply depending on the destination country's laws and regulations.
Unless otherwise stated during checkout, customers are responsible for applicable customs duties, import taxes, and related charges.
Customs processing may occasionally cause delivery delays beyond our control.
8. Damaged, Missing or Lost Packages
Please inspect your order after delivery.
If your package or product arrives damaged, or if you believe your shipment has been lost, please contact us at support@fzhblty.com as soon as possible.
Please provide your order number and any relevant information or photographs so that we can review the issue and assist you.
For products that arrive defective, damaged, or incorrect, please also refer to our Return and Refund Policy.
9. Order Changes and Cancellations
If you need to change or cancel an order, please contact us as soon as possible at support@fzhblty.com.
We will make reasonable efforts to accommodate your request. However, once an order has entered processing or has been shipped, changes or cancellations may no longer be possible.
Please refer to our Return and Refund Policy for information regarding returns after delivery.
10. Contact Us
If you have any questions regarding your order, shipping, or delivery, please contact us:
FZHBLTY
Email: support@fzhblty.com
Website: fzhblty.com
Customer Support Hours:
Monday–Friday
9:00 AM–6:00 PM (GMT+8)
We usually respond within 24–48 business hours.